Our legal documents.
Each document below covers a specific contract surface between qwicmail and our customers. Drafts are finalised with counsel before binding versions are published.
These documents are under final legal review prior to general availability. Approved tenants receive the binding versions as part of onboarding. Need a copy of the current draft to evaluate qwicmail? Email legal@qwicmail.com and we'll send it.
Terms of Service
The master agreement between qwicmail and the customer. Covers the service, fees, suspension, liability, and termination.
Audience: customers / business buyers
Acceptable Use Policy
What you can and can't send through qwicmail. The bright lines our abuse desk enforces. Reading time: about 5 minutes.
Audience: customers, abuse desk
Data Processing Agreement
GDPR Article 28 controller-to-processor terms. Sub-processor list, breach notification, data subject requests, international transfers.
Audience: customers' DPOs / legal teams
Privacy Policy
What data qwicmail collects from end users (recipients of mail sent through us), what we do with it, and how long we keep it.
Audience: end users, regulators
Subprocessors
The third parties that handle customer data on our behalf — payment processor, infrastructure provider, monitoring. Maintained as a live list, with notice of additions.
Audience: customers, required by DPA
PGP key available on request. Coordinated disclosure preferred.
Include headers + Message-ID where possible. Acted on within one business day.
For redlines on the ToS / DPA, or to receive draft copies for evaluation.